Privacy Policy

Effective Date: 2025-05-05

Introduction

Welcome to Fahwa.io (legal name: Fahwa), accessible at https://fahwa.io . Fahwa.io is an AI-powered platform that helps users generate content ideas, create monthly content plans, develop strategies, and directly publish posts to their connected social media accounts. We leverage advanced technologies, including ChatGPT-4o, to automate content strategy and improve user engagement.

Your privacy and the security of your data are our top priorities. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By accessing or using Fahwa.io, you agree to this Privacy Policy.

1. Company Information

Legal Name: Fahwa
Website: https://fahwa.io
Contact Email: team@fahwa.io
Data Storage Location: Amazon Web Services (AWS)

2. Information We Collect

2.1 Account Information

When you sign up for Fahwa.io, we collect basic information, including:

Name
Email Address
Password (hashed and encrypted)

2.2 Social Media Account Integration

With your explicit authorization, we securely collect and store tokens provided by social media platforms. This enables Fahwa.io to:

Directly publish posts to your connected social media accounts
Retrieve metrics such as engagement data and audience demographics, but only where permitted by the platform’s policies

We do not collect any data beyond what is authorized by you and permitted by the platforms.

2.3 Content Generation & Strategy Data

We process Platform Data to:

Help you generate content ideas and create customized monthly content plans
Develop tailored content strategies by analyzing engagement metrics
Recommend optimal posting schedules and formats based on data (where permitted)

2.4 Usage Data

We collect information related to your interactions with our platform, including:

Content generation activities
Use cases selected
Interaction with integrated tools such as ChatGPT-4o
Device information, browser type, IP addresses, and cookie data to enhance the user experience

3. How We Use Your Information

We use the collected information to:

Provide, operate, and maintain Fahwa.io services
Automate your social media posting through authorized access to your accounts
Analyze engagement metrics to offer personalized content strategies and performance insights
Improve our services and enhance user experience

4. Platform Data Usage

Fahwa.io utilizes Platform Data solely to provide services that enhance content strategy, automate social media posting, and improve user engagement. Our usage is strictly aligned with platform policies and user authorizations.

1. Content Generation & Strategy Development

We process Platform Data to help users generate content ideas, create monthly content plans, and develop customized content strategies. This includes analyzing engagement metrics (where permitted) to recommend optimal posting schedules and formats.

2. Automated Social Media Posting

With user authorization, we securely collect and store social media tokens to enable direct publishing of posts to connected social media accounts. We do not modify, sell, or share this data with third parties.

3. Performance Analytics & Insights

Where permitted, we use engagement metrics and audience demographics to provide insights into content performance. This helps clients optimize their social media strategies by identifying trends and audience preferences.

4. Data Security & Compliance

All Platform Data is stored securely on AWS and retained for a maximum of 30 days before being automatically deleted. We strictly adhere to platform policies to ensure compliance and user privacy.

Fahwa.io does not use Platform Data for advertising, resale, or purposes unrelated to the direct services provided to users.

5. Automated Social Media Posting

With your permission, we:

Collect and store social media tokens securely
Publish content directly to your authorized social media accounts

We do not modify, sell, or share this data with any third parties for marketing or analytics purposes.

6. Performance Analytics & Insights

Where permitted, we use your engagement metrics and audience demographic data to:

Provide insights into your content performance
Help you optimize your social media strategy by identifying trends and audience preferences

7. Data Security & Storage

We prioritize data security through:

Secure storage of all Platform Data on AWS
Encryption and access control measures
Regular audits and security checks

Data Retention:

Social media tokens and Platform Data are retained for a maximum of 30 days
After 30 days, the data is automatically and securely deleted from our systems

8. Sharing of Data

Fahwa.io does not sell, rent, or share your personal data or Platform Data with third-party marketing agencies or analytics services.

If we integrate third-party services in the future (such as secure payment gateways like Stripe), this policy will be updated, and we will notify you before any data sharing occurs.

9. User Age Requirement

Fahwa.io is intended for general audiences.

Users under the age of 13 must obtain parental or guardian consent before using the platform or creating an account
If we discover that data has been collected from a child under 13 without consent, we will delete it immediately upon notification

10. Account and Data Deletion

While an automatic deletion feature is not yet available, users can request deletion of their accounts and data by contacting us at:
📧 Email: team@fahwa.io

Upon verifying your identity, we will process your request and delete your data from our systems in accordance with our data retention policy.

11. Data Security Practices

We implement advanced security protocols to protect your data, including:

End-to-end encryption
Secure access controls
Regular system audits to identify and prevent potential threats

Your trust is important to us, and we are committed to safeguarding your personal and Platform Data.

12. Compliance with Platform Policies

Fahwa.io strictly adheres to the policies and guidelines of the social media platforms we integrate with.
We use Platform Data solely for providing services such as content generation, automated posting, and performance insights, and never for advertising, resale, or purposes unrelated to the direct services provided to users.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.

Any changes will be posted on this page
We encourage you to review our Privacy Policy periodically

14. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or your data, please contact us:
📧 Email: info@fahwa.io
🌐 Website: https://fahwa.io/en